🎯
Lead & Follow-up Management
Capture enquiries, assign owners, set reminders and track every opportunity from first contact to closure.
Smart business management platform
One CRM.
Complete Control.
Bring your leads, customers, sales, support and team performance together. AKCRM helps you turn everyday business activity into measurable growth.
Lead to payment visibilityWeb & mobile-ready visionBuilt for growing teams
Business OverviewYour team's performance at a glance
● LIVE PREVIEW1,284↗ Pipeline
248↗ Opportunities
36● Due today
Sales Activity Last 7 days ▾
MonTueWedThuFriSatSun
Recent Team Activity
RSNew lead addedRetail Solutions · Just nowNEW
AKFollow-up completedABC Traders · 18 min agoDONE
One connected workspace forLead ManagementSales & PaymentsCustomer SupportTeam PerformanceMIS & Reports
Everything in one placeLess follow-up chaos.
Less follow-up chaos.
More business clarity.
AKCRM is designed to help your team stay organised, respond faster and give management a clear view of what's happening across the business.
🤝
Customer 360°
Keep customer details, communication history, tasks and service activity organised in one view.
💼
Sales & Quotations
Structure your sales process around enquiries, quotations, orders, invoices and payment follow-ups.
🛠️
Support & Service Desk
Record customer issues, assign support tasks and follow progress through to resolution.
📍
Field Team Visibility
Plan visits and review field activity with permission-based location features and clear team policies.
📊
Dashboard & MIS
Bring sales activity, targets, pending work and team performance into management-friendly reports.
👥
Employee Tasks & KPIs
Clarify ownership, monitor task completion and align individual activity with team goals.
🔔
Reminders & Notifications
Help teams stay on top of due follow-ups, service commitments and important business tasks.
🔗
Business Integrations
Plan a connected workflow with BUSY, ERP and cloud business services based on your setup.
A simpler way to work
From first enquiry to lasting customer relationships.
Give every team member a clear next step and give business owners a better picture of the complete customer journey.
01
Capture & assign
Bring enquiries into one pipeline and assign responsibility to the right person.
02
Follow up & convert
Track conversations, activities, quotations and next actions without losing context.
03
Serve & retain
Coordinate customer support and keep service activity visible to the team.
04
Measure & improve
Review targets, pending actions and performance through management reports.
Illustrative Lead Pipeline Sample data
New Leads
94
Contacted
76
Qualified
53
Proposal
32
Won
21
✓ Clear ownership · Timely follow-ups · Actionable reporting
Excel import · Customer-wise calling
Upload your customer Excel and call one by one
Import a customer list, review the phone numbers and work through the calling queue customer by customer. This is a browser-based sample workflow.
1. Upload Customer Data
Choose an Excel file (.xlsx / .xls) or CSV. Recommended columns: Customer Name, Mobile / Phone, Company, Notes.
📊
Select customer listExcel or CSV file from your computer
Excel format tip: Put one customer per row. Column headings can be Customer Name / Name and Mobile / Phone / Contact. The first worksheet is read.
2. Customer Calling Queue
Open the selected customer's number in your device's calling app, then mark the call result and move to the next customer.
Total Customers0
Completed0
Remaining0
Current customer
No customer selected
Upload an Excel/CSV file or load sample data to begin.
| # | Customer | Phone | Status |
|---|---|---|---|
| Customer list will appear here. | |||
Simple, transparent pricing
Start managing your business with AKCRM
Practical CRM tools for your team, with WhatsApp platform access included as specified in this offer.
AKCRM Subscription
₹6,000 / user / year
Starting price · GST extra at 18%
₹7,080 per user/year including 18% GST
₹7,080 per user/year including 18% GST
- CRM subscription starting at ₹6,000 per user per year
- WhatsApp-integrated free WhatsApp platform included
- Lead, customer and follow-up workflow
- Sales activity and management visibility
BUSINESS-READY CRM
Need a customised workflow?
Customisation and additional development charges are extra and applicable as per requirements.
Enquire Now ↗* Listed price is a starting price per user per year. GST is charged at 18% extra. Customisation charges are extra and applicable based on scope. WhatsApp integration/platform terms and any third-party usage charges should be confirmed at the time of purchase.
Made for practical business workflows
A flexible CRM for growing teams
Configure the process around your business, your customers and the way your people work.
💻IT & Software Services
🛒Trading & Distribution
🏢Service Businesses
🎓Training & Education
📦Sales & Resellers
🧾Accounts Workflows
🧰Support Teams
🚀Growing Businesses
Let's simplify your workflow
Ready to bring your business into one view?
Connect with A.K. SOFTWARES AND SERVICES to discuss your CRM workflow and request an AKCRM demo.
Powered by experience
AKCRM by A.K. SOFTWARES AND SERVICES
A business management and CRM initiative from A.K. SOFTWARES AND SERVICES, focused on helping teams organise customer relationships, sales activity, service operations and business reporting.
GST Registered Business Details
A.K. SOFTWARES AND SERVICES
GSTIN07CIAPK3762P1ZU
GST AddressTHIRD FLOOR WITH ROOF, 2-A, EAST AZAD NAGAR, New Delhi, East Delhi, Delhi, 110051
Amit Kumar
Founder · A.K. SOFTWARES AND SERVICES
Connect with us for an AKCRM demonstration, CRM workflow consultation or business enquiry.
Connect with A.K. SOFTWARES AND SERVICES
Follow our updates, find our business location and share your feedback.
Note: Facebook, Instagram, Pinterest, YouTube and Google Reviews open the relevant platform/search until the exact official profile URLs are provided. LinkedIn and Google Maps are linked directly.